Q : How do I find the Thinkers on methinks?

A: You can quickly find methinks Thinkers two ways:

1) When creating a Project on methinks, select any of the 14 filters that help you recruit the right Thinkers. Filters range from demographic information to location to finding out which apps a Thinker has installed on their phone.

2) Or, create a gig with screener survey questions and accept applications so that you can learn about Thinkers and filter based on your own criteria.

Note: If you work with methinks in a consulting service agreement, methinks will recruit the right Thinkers for you.

Q : How do I get in touch with the Thinkers?

A: Use methinks to request a live video interview with a Thinker, sharing details like availability and compensation.

Note: If you work with methinks in a consulting service agreement, methinks takes care of recruiting and scheduling, all you need is tell us who you want, and when you want it.

Q : How long does it take to get a response from Thinkers?

A: Application alerts from Thinkers typically arrive within minutes. In most cases, you can schedule a video interview within hours.

Q : How do I talk to my Thinkers?

A: methinks has built-in video chat in the app. Or, you can use the methinks web portal to see the Thinker and screen share a website for additional product testing options.

Q : How long can I talk to the Thinkers for?

A: For the Startup service, the video chat is recorded for 30 minutes, and you can schedule multiple meetings if necessary. For Fast-Track, meeting length can be as long as 45 minutes. If you're a "Professional" user, the time is unlimited.

Q : Can I ask the Thinkers to test my product in addition to talking to them?

A: For methinks Fast-Track or Professional customers, special features for mobile app and web app testing are available on methinks web dashboard.

Q : In app testing interviews, can I see in real-time how the Thinker is using my product?

A: Yes. You will be able to see Thinker's touches, clicks, their facial reaction and voice in real-time, while having a video chat with them.

Q : What if the Thinker is not what I expected?

A: Easy -- find another one for free. If you're on a higher tier of service, methinks will recruit a different Thinker for you. We won't stop looking until you're satisfied.

Q : Can I talk to a group of Thinkers at once? (focus group)

A: Yes, Focus Group feature is available. You can also invite an observer.

Q : Where do you find the Thinkers?

A: A startup has to have some secrets:) methinks Thinkers are our biggest source of recruiting -- many are students or workers that identify themselves as a part of the growing "gigging" economy worldwide.

Q : Where are the Thinkers located?

A: We have Thinkers from all over the world, but at present, most are predominantly English speakers from English-speaking countries.

Q : How do I pay the Thinkers?

A: It's easy -- just authorize a payment method during app setup. After that, methinks handles all of the payments logistics.

Q : Can I perform longitudinal tests?

A: Absolutely! Performing user studies on subjects across many days is a synch with our video interview and scheduling interface. Our advanced analytics platform aggregates user responses in multi-day studies instantly.

Q : Can I use my own users?

A: Definitely, feel free to use members of your team, contacts or anyone you like. Inviting them to a study is easy using our recruitment interface.

Q : Can I test my unpublished mobile application?

A: Yes! Using the methinks platform you can securely distribute it without changing any code - even with tracking and livestreaming.