FAQ | methinks

A: methinks is a product research and user testing platform that connects researchers and businesses with our innovative tools and a large panel of thinkers (participants). We also have a dedicated team of researchers who will host your research project if preferred! The methinks app and platform both offer a unique set of capabilities to utilize and enhance your research efforts including state-of-the-art analytics and BI, screen-sharing technology, video recording, transcription services, surveys, mobile app test, journey tracking, in-app surveys, and more. All available for use during your qualitative, quantitative, and longitudinal research studies.

Learn how to use methinks.

A: With methinks, you can host full-scale qualitative, quantitative, and longitudinal research studies. Some of our functionalities and tools include:

- Surveys & forums for tester feedback collection purposes
- In-interview and post-interview note-taking capabilities
- Secure app distribution inside our platform
- Editable/downloadable video recordings
- Live-stream viewing of app testing
- Real-time video transcriptions
- Screen-sharing functionalities
- Event trigger options
- 1-1 interview
- Focus groups
- Touchpoints
- Bookmarks
- Mobile App test
- Journey tracking
- In-app surveys
- Live intercept

Learn how to use methinks and discover our platform's capabilities.

A: We’ve partnered with and successfully completed research studies for many large companies including: Verizon, LG, Samsung, Nexon, Vevo, and Super Evil Megacorp, just to name a few.

A: You don’t! We manage all of the participant payment on our end, and that benefit comes included in the cost of an interview.

A: Not a problem! Our dedicated team can help with the recruiting and screening process, as well as host the interview for you. Contact us for more information.

A: Don’t worry, we can help! We have a dedicated team of researchers that are ready and waiting to assist you with and/or host your interviews. Contact us for more information.

A: Based on current research findings, interview relevancy varies based on the type of interview. In general, 5 interviews are relevant for qualitative purposes. Please see the following links for additional research and insight:

How Many Test Users in a Usability Study?
Why You Only Need to Test with 5 Users

A: You should use methinks if you are looking to gain valuable consumer feedback that is delivered to you in an easily digestible manner. methinks also reduces the turnaround time and cost of traditional research by over half, thereby making the process much more efficient, modernized and affordable. methinks may appear similar to other user testing tools upon first glance, but there are many functionalities that are unique only to the methinks platform. We offer a large pool of testers from varying demographics, as well as the ability to support qualitative, quantitative, and longitudinal studies. You can transcribe, download and edit the interview video recordings all conveniently within the platform, for the most user-friendly researching experience on the market.

A: You can sign up for your methinks for a business account here.

A: Yes! You can download our app (only available on iOS) and do business on-the-go. Download now on the App Store.

A: support@methinks.io

A: methinks is available globally, but with a current focus on english-speaking countries.

A: Anyone can use methinks to gain research insights; however, we most commonly see startup founders, research agencies, product managers, and independent researchers as use cases.

A: Gaming companies, mobile apps, consumer companies and more.

A: A successful research project starts with an issue and a hypothesis, where you then invite testers of the target demographic for the study, with the result being identifiable reasoning and action items behind the research.

A: Creating a plan for a business can be a team effort. You can either decide your business plan entirely on your own, or you can work with one of the methinks dedicated team members to tailor the project perfectly to your needs. Contact us at support@methinks.io for more details.

A: Generally speaking, you will be partnered with a Research Operations Manager who will work with you through most of your methinks experience. As there can be many moving pieces to a research study, there may be times where you work with other members of the methinks team as well. One thing that will always remain consistent is our dedication to supporting and empowering our customers!

A: Use methinks to request an interview with a thinker, sharing details like availability and compensation. We also offer a messaging platform within methinks that will allow you to directly message a potential participant. This messaging platform allows you to message thinkers at any time during the research study process.

Learn more about methinks' recruiting process.

A: Application alerts from thinkers typically arrive within minutes. In most cases, you can schedule a meeting within hours.

A: Yes! With our platform, you can even view in real-time while they navigate your web page, app, and more!

Learn more about project and task types!

A: You sure can! To watch participants navigate the mockup you can either:

1. Set up a Mobile UX project and specify the URL of your mock-up in your tasks. Participants will then be able to follow your instruction to test the mockup on their phones while speaking aloud. The whole process is recorded. *Only for Android

2. Or, set up a project with self-recording tasks on a computer. Participants will then follow instructions to test the mockup on their PC. The complete process is recorded.

3. Or, set up a video interview with screen share in the general dashboard. The complete process is recorded and time-stamped.

Contact us at support@methinks.io to learn more about Mobile UX projects and setting up projects with self recordings tasks, or learn how to set up a video interview with screen share.

A: Yes. You will be able to see thinker's touches, clicks, facial expressions, and voice, all in real-time and while having a conversation with them.

Learn how methinks' app test works.

A: We have a dedicated system that actually allows you to distribute your development build safely and securely through our platform! Our dedicated team will help you from setup to distribution of your app on the methinks platform.

Learn how to set up an app test using the methinks dashboard.

A: Easy, find another one for free!

A: The majority of our panel members are millennials and generation z’ers who have grown up with and frequently use mobile devices and other forms of technology. These participants are passionate about giving their consumer feedback and helping bring impactful change to the products they consume on a daily basis.

A: We have thinkers from all over the world, but at present, most are predominantly English speakers from English-speaking countries.

A: You bet! Our messaging platform will allow you to contact the thinkers at any time.

Learn more about participant communication.

A: You sure can! You’ll even have the option to directly contact those participants for follow-up questions and studies.

Learn how to create a survey.

A: While our founders began working on the platform long beforehand, our official DOB is December 26, 2016.

A: Yes! Learn how to setup focus group interviews.

A: You can quickly find methinks thinkers two ways:

1) Using our search and filter function, you can indicate your participant criteria and then sort through the list of thinkers who fit the set criteria.

2) Or, create a gig with screener questions and accept applications.

Learn how to recruit methinks Thinkers.

How does methinks really work?